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Gicarnova
Artificial intelligence

Custom AI agents

Artificial intelligence that works inside your company.

AI systems designed for your business and connected to your documents, data and software, that analyse, draft and carry out tasks within your processes, always under your control.

The challenge

The information is already in your company, but finding and using it takes far too long.

Contracts, emails, spreadsheets and management software: the data is scattered and every query means searching, reading and summarising by hand. Generic AI tools help, but they do not know your business and cannot act within your systems.

  • Knowledge spread across documents, folders and people.

  • Tasks that require reading, comparing and summarising large amounts of information.

  • Generic AI tools that do not connect to your data.

  • Privacy concerns about using AI with sensitive information.

The solution

An agent that understands your information and acts on it

We design AI agents that work with your own documents and data, integrate with your software via API and complete entire tasks: searching and answering, analysing, drafting or updating records. You set the permissions and the points at which a person reviews before an action is carried out.

What is included

  • Use-case analysis

    We identify the tasks where an agent adds the most value and define what it should and should not do.

  • Connection to your knowledge

    Documents, databases and internal tools, organised so that the agent finds the right answer.

  • API integration

    The agent queries and updates your CRM, ERP, document management system or other software.

  • Permissions and oversight

    Restricted access, a log of everything it does and human approval for sensitive steps.

  • An interface that suits you

    Use it wherever is most convenient: an internal chat, Slack, Microsoft Teams or your own software.

  • Evaluation and improvement

    We check the quality of its answers against test cases and improve it continuously.

Method

How we work

  1. Discovery

    We get to know your processes, your data and the tasks you want to delegate.

  2. Prototype

    We build a first version around a specific case to confirm that it adds value.

  3. Development and integration

    We connect the agent to your systems, set the permissions and test it thoroughly.

  4. Deployment and support

    We roll it out with your team, monitor how it performs and extend it step by step.

Applications

Examples by sector

Ideas of what this service can do for different businesses. These are examples, not completed projects.

  • Example

    Law firms

    For example, a law firm could query its own contracts and precedents in plain language and receive a first draft answer with the sources cited.

  • Example

    Manufacturing and distribution

    For example, a distributor could prepare quotations from its catalogue, price lists and each customer's history, ready for a sales representative to review.

  • Example

    Construction

    For example, a construction company could review site reports and technical documents, spot what is missing and draft the weekly report.

Technology

Tools we work with

We choose each tool to suit your case and the systems your team already uses.

  • OpenAI
  • Claude
  • n8n
  • Model Context Protocol
  • Supabase
  • Google Workspace
  • Microsoft 365
  • Slack
  • Microsoft Teams
  • HubSpot
Questions and answers

Questions about this service

What is the difference between an agent and a chatbot?

A chatbot converses and answers questions. An agent can also consult several sources, make decisions within the rules you set and carry out tasks in your software.

Is my data used to train the AI?

We work with the business offerings of OpenAI and Anthropic (Claude), whose commercial terms exclude, by default, the use of your data to train their models. We also explain which information is processed and where it is stored.

Can the agent make mistakes?

Yes, like any system. That is why we set limits, cite the sources behind each answer and add human review for important actions.

Will it integrate with my software?

If your software has an API or lets you export and import data, almost always. We check this during the discovery phase.

Where is the best place to start?

With a specific, frequent task that currently takes up time. Validating it first makes it possible to expand afterwards with confidence.

Next step

Shall we discuss your project?

Tell us what you need. We will reply in writing with a tailored, no-obligation proposal.